Prescription medicines
Share your prescription for pharmacist review and availability confirmation.
VIVACITY / PHARMACY SUPPORT
Your medicines. A simpler way to request them.
Send your medicine request and prescription securely. Our pharmacy team will review the details, confirm availability and guide you through the next step.
Prescription review before confirmationCare begins with a review
WHAT WE CAN HELP WITH
Everyday care, considered.
One place to ask about the medicines and healthcare essentials you need.
Everyday essentials
Ask about common wellness and over-the-counter healthcare needs.
Care supplies
Request medical accessories and everyday patient-care products.
THE PROCESS
Four steps. No guesswork.
A clear route from your first enquiry to a confirmed medicine request.
Request medicinesTell us what you need
Enter your contact and delivery details and attach a valid prescription when required.
A pharmacist reviews
Our team checks the request, clarifies any questions and confirms availability.
Confirm your order
We share the applicable price, payment method and delivery arrangements before proceeding.
Receive your medicines
Your order is prepared for the delivery option agreed with our team.
THE VIVACITY APPROACH
More than a medicine request.
A human review, practical guidance and clear communication at each stage.
Pharmacist-led review
Medicine requests are checked before order confirmation.
Transparent next steps
Price and availability are clarified directly with you.
Privacy-conscious handling
Your uploaded prescription is used for your enquiry email, not added to the public Media Library.
SEND YOUR REQUEST
Start with a few details.
Tell us where to reach you, add your delivery address and attach a prescription if needed.
Your information matters.Your uploaded documents are attached to the enquiry email and not published in the WordPress Media Library.
Medicine enquiryPlease complete the details below
Good to know.
A few answers before you send your request.
Do I need a prescription?
A valid prescription is required for prescription-only medicines. Our pharmacist will review your request before confirming an order.
Does submitting the form place an order?
No. The form sends an enquiry to our team. Availability, price and delivery are confirmed separately before your order is accepted.
Where can you deliver?
Delivery depends on your address and availability. Our team will confirm whether your location is covered.
When will I hear back?
We will get in touch using the phone number you provide. Response times depend on team availability and request volume.
HERE WHEN YOU NEED US
Get startedNeed a hand with your request?
Our team can help you understand the next step. Get in touch or send your prescription when you are ready.